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Managed Services

An outsourced infrastructure solution that reduces ownership costs, eliminates server sprawl, enables continuity, and secures worker desktop data.

vCloud Managed Services addresses the many needs of IT staff with cost-effective 24x7x365 monitoring, fault resolution, and operations support. Our managed services solutions give you the visibility and support you need to properly manage and optimize your network—and let your IT staff concentrate on business priorities and strategic initiatives.

vCloud Managed backup

Managed backup solution allows us to take care of ensuring nightly replication to our high-availability SANs. If your organization wants to control certain parts of the backup process, vCloud provides SAN infrastructure access and you can manage it yourself.

Managed firewall

Managed firewall solutions from vCloud give you the benefit of having our security experts manage your firewall so that you can focus on your business.

Managed router/switch

Offload the complexities of managing a highly redundant, highly available network to our Cisco certified technical support team who will monitor your devices 24x7x365. Our managed router service offers you three flexible management levels—allowing you to choose the service level that is right for you.

Intrusion detection (IDS)

vCloud offers state-of-the-art intrusion detection and prevention services through our partnership with Palo Alto, one of the leaders in the rapidly growing IDS and IPS market. The Intrusion Security System is an automated network threat management solution that enables you to intelligently detect and prevent intrusions and vulnerabilities. Take action against Zero Day Malware.

Hardware provisioning

Let one of our certified expert engineers assist you in deploying your equipment to ensure you have optimal performance and quick deployment times. We can also work with partnered IT Integrator TiTAN Technology Solutions or if you want to use your own Integrator, we are happy to work with them also.

Key Benefits:

  • Ability to focus on business priorities
  • Increased operational efficiencies
  • Reduced resource and training costs
  • Predictable monthly service costs
  • Dependable Service Level Agreement (SLA)

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